Manchester businesses holding strong

December 21, 2012 by  

Two very different, but equally encouraging, stories emerged as we moved into December in the Manchester, Connecticut region – both showing that small businesses are more than holding their own in the area.

In November, music store Summit Studios expanded and now has a new center of retail with the name Summit Music Center. Owner Tom Deffenbaugh stresses that the key to his new development, which offers sales, repairs, and rentals of musical instruments, is to focus on customer service and avoid the disappointment that Deffenbaugh says some customers experience when they buy instruments online.

Meanwhile, The Aerus Electrolux Corp. store was the focus of an article on the website Patch later on in the month. The storefront on Main Street suffered considerable damage when a car entered through its front window in October of 2011. Now, 14 months later, hard work, team efforts, and, in all probability, a significant use of printing services has managed to pull the franchise through.

Speaking to Patch, owners Paul Quagliaroli and Bruce Myers expressed appreciation to their landlord and other local businesses for their support. Their store – which sells and services air purifiers, heaters, central vacuums, and water purifications systems – sports a new, brighter and more spacious looking showroom. Quagliaroli and Myers say insurance covered the cost of all the renovations, except the deducible.

While looking at the empty store fronts on Main Street, Quagliaroli expressed his hope that the community will continue to support his business as well as other small local businesses. Small businesses are the lifeblood of a community and are in a co-dependent relationship with their towns.