"When people sign on to own a Minuteman Press franchise, they are joining a bigger family. I believe the support that we offer is second to none as is our collective knowledge and experience in the industry."
"It is a pleasure working with Carole, Sherman, and their staff. Their production team is top-notch, accommodating, responsive and good-natured. They feel like an in-house (marketing) team rather than an outside vendor."
"We wish people to feel at home when they come to our centre for help and they do. We know when we can have a laugh with them and when it is time to be serious, but we are always professional. They never have to worry and that is another way we are distinct from the competition."
"We are a think outside-the-box printing and marketing company. We can offer products and services that other print shops can’t offer. We can do custom orders on everything. That’s what makes us different, and we love what we do."
"They have always done a lot of mailings, and their previous printer did not offer mailing services. The fact that we could mail for them played a large role in getting them to switch their business to us. I estimate we mail over 100,000 pieces for them each year, but of course there are many other things we produce for them as well."
"I enjoy going out and meeting with owners of businesses and learning about what they do and how I can be of help as well as ways I can possibly help them even more. Giving customers that kind of personalized service and helping them grow is probably the most rewarding part."
"My medical background helps my customer service because when someone is sick, you do not turn them away or tell them to come back at another time. I simply say yes, we can help you. It is what I have always done and it is what we do here at Minuteman Press."