Contact center solutions presented by CallCopy at Enterprise Connect 2012
March 26, 2012 by James
At the 2012 Enterprise Connect Conference being held in Orlando, Florida from today March 26th through March 29th, is CallCopy who will present its new workforce management solutions and interactive demonstrations of its workforce optimization suite, cc: Discover. The company no doubt is using printing services to do flyer printing announcing its presence at the conference and the new products it is releasing.
CallCopy, based out of Columbus, Ohio, provides innovative call recording and contact center solutions. According to President and CEO of CallCopy, Jeff Canter, the Enterprise Connect Conference is important for growing the business of his company as it is a focal point for the best minds and partners in corporate telephony based on the IP, or Internet Protocol. Enterprise markets are very much attracted to the company’s solutions as they enable a better end-user experience and improve the efficiency of call centers.
CallCopy has been recognized for many distinguished awards. For the third consecutive year it has won a Business First “Fast 50” Award and for the fourth consecutive year Business First also recognized it as one of the “Best Places to Work”. It is number 411 on the 2011 Inc. 500 list and a customer satisfaction survey conducted by industry analyst DMG Consulting LLC gave it the highest Product and Overall Vendor satisfaction rating.
The Enterprise Connect Conference is a leading exhibition and conference for unified communications, converged networks and IP telephony. It enables decision makers in the information technology industry to come together with vendors, consultants and analysts in the telephony industry in order to make decisions on the issues and products that are central to enterprise communications and networks.